Our Values

Values, Vision and Mission

Swagelok was founded in 1947 and is run according to a strong set of values that live on today amongst all associates and distributors globally. Since 1947, the six basic values of Swagelok have been:

Customer focus: Creating value for both customers and for Swagelok.

Integrity: Doing the right thing with courage and character.

Quality: High values and performance in our products, processes and services.

Continuous improvement: Systematically and consistently improving the way things are done.

Respect: Being dedicated to the success of each single employee through a culture based on trust, respect and fairness.

Innovation: Challenging conventional knowledge in order to provide the customer with added value.

These values support Swagelok’s vision:
We really want to understand our customers’ needs and act accordingly.


And they support Swagelok’s mission:
Swagelok Belgium wants to add value and be our stakeholders’ “First Choice”. We want to react faster to customer needs and changes in the surrounding world. Swagelok's prime objective for all departments at all levels in the entire world is "Zero Customer Disappointments". Simply put, this means that the customer must never be disappointed by Swagelok’s products or services.